Cookie Policy - LiGoSocial Privacy & Data Usage
Política de Cookies
Simple, honest, and transparent — how we use cookies
Última actualización: April 14, 2026
Simple Summary
Essential services (support via Intercom, error tracking via PostHog, affiliate tracking, and core functionality) are always active.Analítica (Google Analytics and session recording) are optional and only activate if you choose "Accept All."
What Are Cookies?
Cookies are small text files stored on your device that help websites function properly and remember your preferences. We use cookies and similar technologies like localStorage to provide essential services and improve your experience.
Our Cookie Categories
Essential Services
Always ActiveRequired for the service to function. These cannot be disabled.
✓ What's included:
🔐 Authentication & Security
Keep you logged in and secure your session
💬 Customer Support (Intercom)
Live chat, help docs, support tickets
🐛 Error Detection (PostHog)
Detect bugs and crashes automatically
🤝 Affiliate Tracking (FirstPromoter)
Track referrals & apply your discounts
⚙️ Google Tag Manager
Loads & manages Intercom (customer support) and manages cookie consent
💾 App State & Preferences
Remember your settings and preferences
⚠️ Why these can't be disabled:
- •Without support cookies, we can't help you when you need assistance
- •Without error detection, we won't know if you encounter bugs
- •Without affiliate tracking, referral discounts won't work
- •Without authentication, you can't use the service
Análisis e información
OptionalThese tools help us understand how people use LiGo so we can make it better. They're optional and only activate if you click "Accept All."
📊 What's included:
Google Analytics
Tracks page views, popular features, and how visitors navigate the site.
Product Session Replay (PostHog)
Replays in-app interactions (not your entire screen) to help identify UX issues.
ℹ️ Good to know:
- •These tools are purely for optimization
- •The service works perfectly fine without them
- •You can change your mind anytime via the cookie icon
- •We never sell your data
Managing Your Preferences
Using Our Cookie Banner
When you first visit our site, you'll see two options:
✓ Accept All
Enables essential services + optional analytics (Google Analytics & session recording)
Essential Only
Only essential services (support, error tracking, affiliate tracking). No analytics or session recording.
💡 Tip: You can change your choice anytime by clicking the cookie icon in the bottom-left corner.
Browser Settings
- •Chrome: Settings → Privacy and security → Cookies and other site data
- •Firefox: Settings → Privacy & Security → Cookies and Site Data
- •Safari: Preferences → Privacy → Manage Website Data
- •Edge: Settings → Privacy, search, and services → Cookies
⚠️ Nota: Blocking essential cookies will prevent the site from working properly.
Third-Party Services
We work with trusted partners to provide our service.
| Servicio | Propósito | Categoría |
|---|---|---|
| Intercom | Customer support & live chat | Essential |
| PostHog | Error tracking + optional product session replay to spot UX issues | Essential+ Analytics |
| FirstPromoter | Affiliate & referral tracking | Essential |
| Google Tag Manager | Loads & manages Intercom (customer support), and manages cookie consent | Essential |
| Google Analytics | Traffic stats & feature popularity | Analítica |
Data Retention
- •Session cookies: Deleted when you close your browser
- •Persistent cookies: Up to 1 year or until you delete them
- •Local storage: Remains until you clear browser data
Your Privacy Rights
Under GDPR and CCPA, you have rights regarding your data:
Access & Portability
Request a copy of your data or transfer it elsewhere
Deletion
Request deletion of your personal data
Object to Processing
Object to how we use your data
Withdraw Consent
Change your cookie preferences anytime
Updates to This Policy
We may update this Cookie Policy occasionally. We'll post changes here and update the "Last updated" date above.
Questions?
If you have questions about cookies or this policy, we're here to help: